Legal
Privacy Policy
Planner is production scheduling software run by Dot to Dot. This policy explains what we collect, why we collect it, and how to contact us about your data.
Last updated: 27 April 2026
Information we collect
Account details you provide, such as your name, email address, password sign-in details, team membership, billing plan, and support messages.
Schedule and project content you create in Planner, including projects, folders, blocks, dates, comments, invites, exports, and related production metadata.
Basic technical information, such as device, browser, IP address, approximate location, log events, security events, and cookie preferences.
If you choose Sign in with Google, Google shares only the basic profile information needed to create and secure your Planner account: your Google account ID, email address, email verification status, name, and profile image when available.
How we use information
We use account and profile data to let you sign in, keep your account secure, show your identity to collaborators, send service messages, and provide support.
We use project data to provide Planner features: scheduling, collaboration, sharing, exports, reminders, comments, permissions, team views, and admin controls.
We use operational data to maintain reliability, prevent abuse, debug errors, measure product performance, and understand usage trends when analytics consent is granted.
We do not use Google user data to access Gmail, Drive, Calendar, or any other Google product. Google sign-in is used for authentication only.
Sharing and processors
We share data with service providers that help us run Planner, such as hosting, authentication, database, payment, analytics, email, monitoring, and support tools.
We share project content with people you invite or authorize through Planner sharing, folder membership, project membership, exports, or links you create.
We do not sell personal data. We do not sell Google user data. We do not share Google user data for advertising or unrelated third-party purposes.
Storage, security, and retention
We use access controls, encrypted transport, provider security controls, and role-based permissions to protect Planner data.
We keep account and project data while your account or workspace is active, and for a reasonable period afterwards where needed for security, legal, backup, billing, or operational reasons.
You can ask us to correct or delete personal data. Some records may need to be retained where required for legal, security, accounting, or dispute-resolution purposes.
Cookies and analytics
Essential cookies and local storage keep Planner signed in and functional.
Analytics cookies are optional. You can accept, reject, or change analytics preferences from Cookie Preferences.
Your rights and contact
Depending on where you live, you may have rights to access, correct, export, delete, or object to certain processing of your personal data.
For privacy requests, contact support@get-planner.com.
